Do you ship everywhere in the US?
Yes, we ship to all 50 states. We don’t ship to PO boxes, APO/FPO addresses or outside the US.
How long will my order take to arrive?
Each product page shows its estimated delivery time. You’ll get a tracking number by email as soon as your order ships.
Will my order come in more than one box?
Possibly. Products ship from different partner warehouses, so an order with several items can arrive in separate packages.
Do e-bikes arrive assembled?
Most e-bikes arrive about 85 to 90 percent assembled. You’ll usually attach the handlebars, front wheel, pedals and seat. Instructions are included, and a local bike shop can help if you prefer.
Can I return my order?
Yes. You have 14 days from delivery to return unused items in original condition, and we pay the return shipping. See our Returns & Refunds Policy for details.
What payment methods do you accept?
We accept major credit and debit cards and the other secure payment options shown at checkout. We never store your full card details.
Do your products come with a warranty?
Yes. Every product includes its manufacturer’s warranty. Coverage details are on each product page, and we help you with any claim. See our Warranty page.
Do I need a license to ride an e-bike?
In most states, Class 1, 2 and 3 e-bikes don’t need a license or registration, but rules vary. Electric dirt bikes are usually for off-road use only unless they are street-legal. Check your state and local laws before riding.
How do I contact you?
Email info@wattwayride.store or call +1 (903) 314-6045, Monday to Friday, 9 AM to 5 PM Pacific Time.