Where we ship
WattWay Rides ships to all 50 United States. We do not ship to PO boxes, APO/FPO addresses or outside the US at this time.
How our shipping works
Your order ships directly from our brand and warehouse partners. Because items may come from different warehouses, an order with several products can arrive in separate packages.
Processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day.
Delivery time
The estimated delivery time is shown on each product page and at checkout. Large items such as e-bikes and electric dirt bikes may ship by freight and take longer than smaller accessories.
Shipping cost
Shipping costs, if any, are calculated and shown at checkout before you pay.
Tracking your order
You will receive an email with a tracking number as soon as your order ships.
Damaged or missing items
Please inspect your delivery when it arrives. If a package is damaged, missing or incorrect, contact us within 48 hours of delivery at info@wattwayride.store or +1 (903) 314-6045, with photos if possible. We will arrange a replacement or refund.
Battery shipping
E-bike and scooter batteries are shipped according to US Department of Transportation rules for lithium batteries. This may limit some shipping methods but does not affect delivery to your address.